Summary: This International Standard specifies basic requirements for providers of learning services in non-formal education and training. In cases where the learning service provider is part of an organization that delivers products (goods and services) in addition to learning services, this International Standard only applies to the unit providing the learning services. Examples of non-formal education and training could include vocational training, life-long learning and in-company training (either outsourced or in-house). (cf. http://store.uni.com).

Target: Quality guarantee of education service and effectiveness of organizational processes within the organization.

For whom?

• Learning Services Providers dealing with vocational, linguistic or technical training;
• Companies and organizations providing training courses;
• Companies and organizations that have a department dedicated to training of employees;
• Training agencies born within the secondary schools.

Benefits:

• Provides an organizational model verifiable, certifiable and communicable;
• Increase the transparency and comparability of training services;
• Encourage the focus on student and learning results;
• Identify and protection needs (explicit, implicit, latent) of all interested parties;
• Optimization of business process improving the organizational effectiveness.